LCCC Student Intranet

Phone: 800-377-5222 Ext. 7711
Email: helpdesk@luzerne.edu
Location: LCCC Main Campus, Nanticoke - Building 14 Room 106

Hours: Monday thru Friday, 7am - 7pm, Saturday 8am - Noon

LCCC's Technology Help Desk provides a single point of contact for students, faculty, and staff to get timely help with their technology needs. We offer friendly and efficient support via telephone, email, and the web for problems and questions about LCCC’s student and faculty email, wireless internet access, and technology equipment including video conferencing.

We also arrange onsite technical support and other services provided by Information Technology, including support for classrooms, labs, and office computer equipment and software, as well as for the college network and website.

Jerry Wilk

Jerry
Wilk

Director of Service Desk

Sandra Cumberland

Technology Support Technician

Ryan Dunsmuir

Technology Support Technician

Computer Lab Hours:
Bld 14, Rm 113: M-F 7am-7pm
Bld 10, Rm 115: M-F 8am-5pm

Technology Resources

What resources are available to me?

Student ID

Look Up Student ID

Student Account Usernames & Passwords

Managing LCCC Passwords

Student Email and Network Account (to log into a lab PC)

Self Service

Blackboard Learn

Microsoft Developers Network Academic Alliance (MSDNAA)

What is MSDNAA and do I qualify?

Wireless Network

How do I connect to the wireless network?

Meeting Space

Hand held device setup

How do I setup my hand held device to receive my student e-mail?

MyMathLab Access Code

Video Tutorials

How to Create an LCCC
Student Email and Student Self Service Account

Basic Email Etiquette	How to Send an Email with an Attachment	How to Manage and Delete Emails

How to log in and view your classes Blackboard Learn	How to Change Your Password on Blackboard Learn	How to Submit an Assignment on Blackboard Learn

How to Check Your Grades on Blackboard Learn	How to Log In and View Your Schedule on Student Self Service	How to View Your Grades on the Student Self Service