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INFORMATION TECHNOLOGY HELP DESK
 

IT Help Desk Home IT Help Desk Contact Us IT Help Desk Computer Labs IT Help Desk Resources IT Help Desk FAQs


Technology Help Desk: One stop for all your technology needs, LCCC's Help Desk provides service and support to faculty, staff and students in many areas, including logging on to lab computers, student and staff email, online classes, help with printing problems, and software assistance. If we cannot resolve a problem quickly over the telephone, in person, or via email, we will assign it to the appropriate Information Technology technician or team.

LCCC Student Email: Each student creates their own e-mail account. It is an excellent resource for students to communicate with faculty and other students, and to receive announcements of college events and activities. http://student.luzerne.edu

Student Computer Study Labs: Visit LCCC’s quiet and comfortable computer study labs. Simply walk in and log on to a computer using your LCCC e-mail username and password. Check your email, participate in your online class, do your Internet research and print and assemble your assignments. Lab and Help Desk staff is onsite if you have questions or problems.

Wireless Internet Access: Students can access the Internet with their personal wireless devices from many locations on campus. To connect to the wireless network, simply boot up your wireless device, see the LCCC Wireless network.

LCCC Student Intranet: This resource combines many of the services offered to students by LCCC. http://student.luzerne.edu

Blackboard Learn: Online materials for some courses will be available through Learn. Here instructors can post announcements, assignments, and test and quizzes for students. Students are also able to contact instructors and peers through Learn messaging and discussion boards. http://learn.luzerne.edu

WebAdvisor: A tool that provides LCCC students real-time, up-to-date information online 24/7. Pay for your classes, set up payment plan, view course information, financial aid status, view your grades, request an official transcript and update contact/password information. https://webadvisor.luzerne.edu/