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BOOKSTORE SURVEY
 
The LCCC Bookstore is committed to providing quality products and customer service that meet the needs of students, and we are always looking for ways to improve. Therefore, we are asking you to take a few minutes to answer the following questions about your experiences. Your feedback is greatly appreciated.
* * * * Enter your 7-digit Student ID for a chance to win a $100 bookstore gift certificate: * * * *
Merchandise
 Very
Dissatisfied		Somewhat
Dissatisfied		Neither Satisfied
nor Dissatisfied		Somewhat
Satisfied		Very
Satisfied		Not
Applicable
How satisfied are you with the clothing selection?
How satisfied are you with the clothing prices?
How satisfied are you with the selection of non-textbook (class-related) items such as pens, notebooks, and folders?
Service
How satisfied are you with the time it takes you to purchase your textbooks?
If you received help from the Bookstore staff, how satisfied were you with the help you received?
If you ordered books by mail and/or ordered textbooks online, how satisfied were you with these services?
If you placed a special order with the Bookstore, how satisfied were you with this process?
Textbooks/Misc Information
Do you purchase textbooks from anywhere other than the LCCC Bookstore?Yes*No
*If yes, from where? And why do you purchase from there instead of the LCCC Bookstore?
Please tell us if there are any items that the Bookstore does not currently sell that you would like it to.
Do you have any suggestions on how we can improve?
What site(s) are you currently attending? (check all that apply)

Main campus Wilkes-Barre Hazleton Berwick Kulpmont
Shamokin Distance Education Other Site:

How often do you shop at the LCCC Bookstore?